All of us understand the importance of being flexible in our daily lives. Very likely you have had to deal with someone who was inflexible and refused to make adjustments, even though it was clear that doing so would resolve…
What do you see?
What do you see in the circle? “A red dot!” Whenever I give a presentation and use this illustration, that’s the answer I get 99% of the time. It’s interesting because there’s roughly 180 times more pure, white space but what do we…
The 3-Letter Word Standing in the Way of Progress
There is a little 3-letter word that names one of the biggest obstacles standing in the way of progress for many leaders and businesses. This little word is E-G-O. Ego is simply a person’s sense of self-importance. The problem is,…
Do Your Customers/Clients Overlook Your Shortcomings?
Each year in the Spring, I meet 10 or 12 of my good friends for 4 days of golf. We meet at a state park in Tennessee. My friends drive down from the Chicago area, where I used to live…