These are two words that every person hopes to find in anyone with whom they do business. In fact, these are characteristics that we hope to find in the people we work with or for. They are certainly qualities that…
Do Your Customers/Clients Overlook Your Shortcomings?
Each year in the Spring, I meet 10 or 12 of my good friends for 4 days of golf. We meet at a state park in Tennessee. My friends drive down from the Chicago area, where I used to live…